VIROC Super Specialty Orthopedic Hospital – Privacy Policy

*Effective Date:* August 15, 2024

This Privacy Policy describes how VIROC Super Specialty Orthopedic Hospital (“VIROC”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website located at [https://viroc.in](https://viroc.in) (the “Website”).

1. Information We Collect

We collect several categories of personal information when you use the Website. This may include:

Contact Information : Name (first and last), email address, phone number, address.
Social Media Profile Information : If you choose to connect your social media accounts to our Website.
Medical Information : When you seek medical services or inquiries, we may collect information relevant to your healthcare needs. This may include medical history, treatment plans, diagnoses, test results, and insurance information.
Usage Data : We may collect information about your activity on the Website, such as the pages you visit, the time you spend on each page, and the links you click. This information is collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

– To provide, operate, and maintain the Website.
– To process your appointment requests and inquiries.
– To send you marketing and promotional communications (with your consent).
– To personalize your experience on the Website.
– To analyze the use of the Website and improve our services.
– To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to:

– Comply with a legal obligation.
– Protect the rights, property, or safety of VIROC, our employees, or others.
– Prevent or investigate fraud or other wrongdoing.

4. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

5. Your Rights

You have certain rights regarding your personal information, including:

– The right to access your personal information.
– The right to rectify inaccurate personal information.
– The right to request the deletion of your personal information.
– The right to object to the processing of your personal information.
– The right to withdraw your consent (where applicable).

6. California Consumer Privacy Act (CCPA) (CPRA)

If you are a California resident, you have additional rights under the CCPA (and CPRA). These rights include:

– The right to know what personal information is collected, used, shared, or sold.
– The right to delete personal information held by businesses.
– The right to opt-out of the sale of personal information.
– The right to non-discrimination for exercising your CCPA rights.

You can learn more about these rights by visiting the [California Consumer Privacy Act website](https://oag.ca.gov/privacy/ccpa).

7. General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR. These rights include:

– The right to access your personal data.
– The right to rectify incorrect or incomplete data.
– The right to request the erasure of your personal data.
– The right to restrict or object to the processing of your data.
– The right to data portability.

You can learn more about these rights by visiting the [European Commission’s website on data protection](https://ec.europa.eu/info/law/law-topic/data-protection_en).

8. Third-Party Analytics and Advertising

We may use third-party analytics and advertising services, such as Google Analytics, Meta Analytics, MailChimp, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, and others. These services may collect information about your activity on the Website and other websites you visit. They may use this information to provide targeted advertising to you.

You can learn more about how these services collect and use data by visiting their respective privacy policies. You may also be able to opt out of certain data collection practices by visiting the websites of these services.

9. Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

10. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. We ensure that such transfers are conducted in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes

12. Disclaimer

This Privacy Policy is for informational purposes only and does not constitute legal advice.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email : [[email protected]](mailto:[email protected])
Phone : +91 63563 00400
Mail : Viroc Hospital, Arya Kanya Rd, opposite Lohana Samaj Seva Mandal, Nivrutti Colony, Karelibagh, Vadodara, Gujarat 390018.
Website : [https://viroc.in/contact-us/](https://viroc.in/contact-us/)